Dear, we are responsible suppliers and we hope you are also responsible customers. For the first time, 6 boxes of goods were sent incorrectly due to fedex's error. When we learned of this situation, we actively communicated with you and agreed to fully compensate you for the second shipment. The second time, 7 days after receiving the goods, you said that 10 items were missing, but you did not provide any evidence to prove that the goods were missing. When we checked with fedex again and again, fedex questioned why you didn't report the lack of goods as soon as you received the goods? Moreover, fedex has also provided evidence that all goods have been signed for, and I have also sent you all certificates of signed receipt of goods.

Dear, thank you for your praise. In the later stage, I will recommend more new products to support your business, so that your coffee can sell better and faster. I will make coffee sales plans for you and provide you with more constructive suggestions.